ANS: We will provide you with a quote for free. If you wish to lodge the return through us then you have the option of paying it upfront. Otherwise you can lodge the return and we will deduct the fee from your return.

ANS: All of your personal and financial information is handled with top most confidentiality. Your personal information is kept personal unless required by the law.

ANS: You have the option of paying by Cash or EFTPOS. Paying by credit card attracts 2% surcharge.

ANS: We can arrange to do your lodgement over the phone. You need have access to internet and scanner to send us the relevant documents.

ANS: You must lodge your tax return by 31st October. But in the unforeseen circumstances, we can request an extension for you.

No. There is usually no need to send a copy to us. However you need to keep your record for 5 years from October 31st or, if you lodge later, 5 years from the date you lodge your return.

Yes, we are Chartered Accounting (CA) firm and one of our qualified accountants will always check your tax return before it is lodged with ATO. If they require further information, we will contact you via email or phone before lodgement.

For most of our clients, the tax return will only take about 15 minutes to complete. Our qualified accountants then review your return and will suggest extra deductions and offsets that may available to you. The ATO normally process returns within 14 business days of lodgement.

Your HELP debt repayment is not known until you lodge your end of year income tax return, because it is calculated from your annual taxable income. You are liable for a HELP debt repayment if your adjusted taxable income exceeds the minimum repayment threshold. Your tax refund estimates will only account for your HELP debt if you add your HELP information correctly. If you’ve made payments or salary deductions through the year, the ATO views this like a ‘down-payment’ on your taxes. Later, they will compare those payments with your tax return and decide whether you need to pay more or get a refund.